Privacy Policy

The Peak Collective ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website or make a purchase.

​

​

Information We Collect

We may collect the following information:

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information

• Order history

• Website usage information

• IP address and device information

 

How We Use Your Information

We use your information to:

• Process and fulfil orders

• Provide customer support

• Send order confirmations and tracking information

• Improve our website and customer experience

• Prevent fraud and maintain website security

• Comply with legal obligations

 

Payment Security

Payments are processed through secure third-party payment providers. We do not store complete credit card details on our servers.

 

Shipping and Fulfilment

To fulfil your orders, we may share relevant shipping and order information with trusted fulfilment and delivery partners. Information shared is limited to what is necessary to process and deliver your order.

 

Marketing Communications

If you subscribe to our mailing list, we may send promotional emails regarding products, offers and updates. You may unsubscribe at any time by following the unsubscribe link in our emails.

 

Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyse website traffic

• Improve user experience

You may disable cookies through your browser settings; however, some website functions may not operate correctly.

 

Disclosure of Information

We do not sell or rent your personal information.

We may disclose information to:

• Payment providers

• Shipping and fulfilment partners

• Website service providers

• Professional advisers

• Government authorities where required by law

 

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure.

 

Access and Correction

You may request access to personal information we hold about you and request corrections where necessary.

 

Age Restriction

The Peak Collective sells products intended for adults aged 18 years and over. We do not knowingly collect information from persons under 18 years of age.

 

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

 

Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

The Peak Collective

Email: mypeakcollective@gmail.com

Website: www.thepeakcollective.com.au